Stripe Automation Win!
After 5 others had tried and failed, we sorted Rachel's solution in less than 24 hours
Solution elements
Make
Stripe
MailChimp
The Challenge
Rachel was suffering higher than needed transaction fees for Event signups through Wix. She had approached 5 other developers/specialists hoping to streamline and simplify the process of passing signup info from completed Stripe transactions back to her MailChimp account and tag the contact based upon the event they had purchased and registered for. 5 Developers and 2 months no real progress meant she was frustrated. This was when Credible were recommended by another client.
The Solution
Credible used Make.com and our knowledge of the Strip API to solve the issue. Previous efforts had failed because the product name that would drive the correct selection and application of MailChimp tags to the contact wasn't visible in the API response. Thorough examination of the Stripe Developer documentation showed that an additional step was required to expose and capture the line items for a puchase via a Stripe Payment Link. With this additional API call accounted for the remainder of the scenario was easy enough to build.
The Outcome
Rachel now has an easy method to add new Events/Products and edit the scenario to add/remove the desired MailChimp tags on completion of a Stripe transaction. After being let down so many times she was overjoyed with this quick solution and how easy it was for her to make changes to it herself.
So grateful to have had Credible recommended to me. At the point where I found Mark, I was ready to throw the towel in and my laptop through a window and yes tears had been shed. I’d lost lots of time related to my events and had been left super frustrated. My requirement was to send my clients an automated thank you for purchasing and welcome to my event email.. plus nurture sequence leading up to each event, following each ticket sale in Stripe. It was important to me I understood how to do this and amend future flows. Mark succeeded in solving my issues in 24 hours where many others had failed, plus he shared the solution with me with extreme clarity and patience, giving me confidence in managing and repeating the process. I was absolutely thrilled, so relieved and am now feeling really confident in the automated part of my business, which is enabling me to now focus on my clients and running my events… 10/10 for support and service! I would absolutely recommend Credible .
Rachel Cooper-Kennedy
Owner
Essentially Rachel